DefenZore - Proactive Defense for a Digital World

Privacy Policy for DefenZore

At DefenZore, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy describes how we collect, use, and disclose information when you visit our website, engage with our services related to cybersecurity software, including Endpoint Protection, Network Security Monitoring, Threat Intelligence, Data Encryption, Incident Response Planning, Vulnerability Management, Cloud Security Solutions, and Security Awareness Training.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you. The types of information we collect include:

Personal Data: While using our site or services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your name, email address, phone number, company name, job title, and physical address when you request a demo, inquire about our services, subscribe to our newsletters, or engage in other activities on our platform.
Usage Data: We may also collect information on how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Cookie Data: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

2. How We Use Your Information

DefenZore uses the collected data for various purposes:

To provide and maintain our services.
To notify you about changes to our services.
To allow you to participate in interactive features of our site when you choose to do so.
To provide customer support.
To gather analysis or valuable information so that we can improve our services.
To monitor the usage of our site.
To detect, prevent, and address technical issues.
To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information.

3. Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), DefenZore's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:

DefenZore needs to perform a contract with you.
You have given DefenZore permission to do so.
The processing is in our legitimate interests and it's not overridden by your rights.
To comply with the law.

4. Retention of Data

DefenZore will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. DefenZore will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer periods.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. DefenZore will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation.
To protect and defend the rights or property of DefenZore.
To prevent or investigate possible wrongdoing in connection with our services.
To protect the personal safety of users of our services or the public.
To protect against legal liability.

7. Security of Data

The security of your data is paramount to us. We implement a variety of security measures, including physical, electronic, and procedural safeguards, to maintain the safety of your Personal Data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. DefenZore aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If certain conditions are met, you have the following data protection rights:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You also have the right to withdraw your consent at any time where DefenZore relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

9. Service Providers

We may employ third-party companies and individuals to facilitate our services ("Service Providers"), to provide the services on our behalf, to perform service-related services, or to assist us in analyzing how our services are used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Mail:
DefenZore
2847 Market Street, Suite 450
San Francisco, CA, 94105
USA